1. Introduction

Shaoxing Hongyu Textile Co., Ltd. (“the Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website, communicating with us, or conducting business with our company.

By using our website or providing your information to us, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

When you contact us or place an order, we may collect:

• Name, company name, and job title

• Email address, phone number, and postal address

• Billing, shipping, and payment details

• Communication records (emails, messages, or inquiries)

2.2 Non-Personal Information

When you browse our website, we may automatically collect:

• IP address and browser type

• Device information and operating system

• Pages visited, time spent on the site, and referral sources

• Cookies and similar technologies (used to improve user experience)

3. How We Use Your Information

We use your information to:

• Process and fulfill product inquiries and orders

• Communicate with you regarding quotations, production, and logistics

• Provide after-sales service and technical support

• Improve our website, services, and customer experience

• Comply with legal obligations and prevent fraudulent activity

We will only use your information for the purposes stated above and will not sell or disclose it to unauthorized third parties.

4. Information Sharing and Disclosure

We may share limited information only under the following circumstances:

• Service Providers: with logistics, payment, or IT support companies that help us fulfill your orders

• Legal Requirements: when required by law, regulation, or court order

• Business Transfers: if the company undergoes a merger, acquisition, or restructuring, your data may be transferred as part of that process

All third parties handling your information are required to maintain strict confidentiality and data protection standards.

5. Data Security

We implement appropriate administrative, technical, and physical measures to protect your personal data from:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

Our website uses secure servers and encrypted communication protocols to minimize risks. However, please note that no method of data transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary for:

• Fulfilling the purposes outlined in this policy

• Meeting legal, accounting, or reporting requirements

Once your information is no longer required, it will be securely deleted or anonymized.

7. Your Rights

Depending on applicable data protection laws, you may have the following rights:

• Access, update, or correct your personal information

• Request deletion of your data

• Withdraw consent for data processing

• Object to certain uses of your data

To exercise these rights, please contact us using the details provided in Section 10.

8. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us analyze web traffic and improve our site by understanding which pages are most useful to visitors.
You can choose to accept or decline cookies in your browser settings. Disabling cookies may limit your access to some website features.

9. Links to Third-Party Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites.
We encourage you to review their privacy policies before submitting any personal information.